» Are you kissing enough frogs? (and where to find them). : 27 Jan 2013
» 14 Brilliant (and revealing) Interview Questions, Networking in April : 20 Mar 2013
» Are You Ready To Be Interviewed By The Candidate?, A New Way to Reach Graduates. : 01 Apr 2013

Are you kissing enough frogs? (and where to find them). : 27 Jan 2013

One thing I've learned after meeting a few managers recently is that they're all playing a numbers game. Their experience reveals that, to get the right people on board, you've got to meet a lot of people. It seemed appropriate, therefore, to put together an article for all managers on the value of 'kissing a few frogs'.

You’ve heard the saying “You have to kiss a lot of frogs before you find your prince,” well the same logic applies to finding the best candidates. If you want a prince (or princess) for your business, you've got to grab the opportunity to kiss a bunch of frogs when it arises.

A Meeting Is a Kiss
Each time you contact a candidate you're on a fast track to finding the professional prince (or princess) you're looking for. On the other hand, the less frequently you network with candidates in your area, the lower your chances of building an optimal team. Until you have a conversation with someone and learn more about them, you can never know what the potential is. The more frogs you kiss, the better your processes will become for identifying the frogs sooner rather than later.


Club Manager - Outfit 24 Nundah.
We're looking for a motivated, skilled & proven Club
Manager to take our newly opened club to its
membership capacity. Fitness sales & management
experience is required. [more]


An Interview Is a Kiss
Obviously not all interviews will translate into job offers. In fact, the majority of them won’t. But each interview is a kiss. It offers potential. Do you have a process of regularly interviewing candidates? When I was a Personal Training Manager, experience showed that for every three Trainers I put on, I would lose two - either from the new recruits and/or existing staff. In any case, the net gain from three appointments was one extra team member.

It's important to interview, and interview often. Whether or not you're hiring right now is irrelevant. If a great candidate shows up with a CV and they pass your initial assessment, make a time to get to know them. You never know what's going to happen tomorrow. Never turn down the opportunity for a kiss. How much is a great employee (or PT rental) worth to your business?

Even a Job Offer Is a Kiss
All signs pointed to the fact that you had found your prince (or princess)! But, alas, the fairytale candidate turned out to be a bust. It happens. The frog we thought was a prince was, in fact, just a pretty good looking frog. Look for the moral of the story (there always is one) and get back into kissing more frogs! I've never met an employer or manager (myself included) that doesn't have a horror story or two to tell.


Club Manager Opportunities available with Jetts - ACT
We are looking for seriously skilled and qualified
Club Managers to maximise opportunities and drive
our Manuka & Tuggeranong clubs to their operational
capacity. [more]


Finding Frogs is a Lot Easier Than It Used To Be
Given that searching for Frogs should be done on an ongoing basis, following are a number of ways to find staff outside of posting job ads;

  • Existing staff - If they're enjoying their job, do they know of anyone else that may enjoy working with you as well.
  • Members/clients - Do they have friends or family that might be interested in a fitness role?
  • Social networks - Invite friends and followers to send in an application for consideration
  • Your web site - Make the careers link prominent and encourage visitors to send in a CV.
  • HealthyPeople - The undisputed leading source of fitness candidates on an ongoing basis (and, ahem, for job ads)

So get out there and kiss a few Frogs. If you've kissed a frog and the story is something other managers may appreciate, please send it through.

Have fantastic week and don't forget to check out some of our frogs!

Dennis Hosking
Frog Wrangler - HealthyPeople

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14 Brilliant (and revealing) Interview Questions, Networking in April : 20 Mar 2013

There are not many opportunities to get in front of potential staff in an informal situation, so all the more important that you get yourself to Fitzroy on Friday the 12th of April at 4pm. We've got a number of people coming along for a networking opportunity and WE WANT YOU to be a part of it! Email Becky for more details.

Interview questions: Everyone has them. And everyone wishes they had better ones.

Jeff Haden of Inc. Magazine recently asked employers from a variety of fields for their favourite interview question. Many, if not all, of these questions are easily relevant for our industry and provide fantastic opportunities to gather more than the normal insight on applicants. This article has been truncated/adapted for our industry. To view the original article (with more details from the different employers), click here.

14 Brilliant (and Revealing) Interview Questions...

If we're sitting here a year from now celebrating what a great year it's been for you in this role, what did we achieve together?

This is a fantastic way to find out what sort of thought the candidate has put into the role. It also sheds light on what they hope to achieve for themselves and the business. How much do they really know about the direction your business is heading?

When have you been most satisfied in your life?
What sort of things are important to this candidate? How does their life outside of work correlate to the goals of the business? Is this person a good match?

If you got hired, loved everything about this job, and are paid the salary you asked for, what kind of offer from another company would you consider?
Brilliant! Can they be bought? The answers to this question can only surprise.


Regional Business Manager - Genesis Brisbane
An opportunity has become available for an
experienced leader/manager to develop the
business interests of Genesis Fitness in five sites
across the Brisbane Region. [more]


Who is your role model, and why?
Can give a good idea as to what sort of thought the candidate has given to their own personal and professional development. It's good to know what sort of person someone aspires to be.

What things do you not like to do?

It can be easy to assume that an applicant is aware of all elements of a role and determined to succeed in all areas. If you discover that they don't like having to deal with people first thing in the morning and they're going for a personal training role, alarm bells should start ringing.

Tell me about a project or accomplishment that you consider to be the most significant in your career.
Discussing a single accomplishment is an easy way to open doors to additional information and insight about the person, their work habits, and how they work with others.
Tell me how... This is one I've used most often. Drilling down to the details is where you can discover a hidden gem or a potential nightmare.

What's your superpower, or what's your spirit animal?
What a fun question! Would definitely spark an interesting discussion on perceived strengths. May even help ascertain the suitability for the role. Having a spirit animal as a mouse, for example, would not likely bode well for sales.

Why have you had x amount of jobs in y years?
There is nothing inherently wrong with moving from job to job - the reasons why are what matters. The answer can reveal loyalty and reasoning processes. Do they believe someone always keeps them down (managers, bosses, etc.)? Do they get bored easily?


Club Manager opportunities available in the ACT!
We are looking for seriously skilled and qualified
Club Managers to maximise opportunities and
drive our Manuka and Tuggeranong clubs to their
operational capacity. [more]


We're constantly making things better. We leverage technology or improve processes. In other words, we strive to do more - with less. Tell me about a recent project or problem that you made better, faster, smarter, more efficient, or less expensive.
Good candidates will have lots of answers to this question. Great candidates will get excited as they share their answers.

Discuss a specific accomplishment you've achieved in a previous position that indicates you will thrive in this position.
Past performance is usually the best indicator of future success.

So, (insert name), what's your story?
According to Richard Funess from Finn Partners, "The question, as obtuse as it might sound to the interviewee, is the beginning of a story and in today's world of selling oneself, or one's company, it's the ability to tell a story and create a feeling that sells the brand - whether it's a product or a person". In our industry, where clients are often buying into the philosophy as much as anything else, this answer here could say a lot about the fit for the organisation.

What questions do you have for me?
The questions a candidate asks can be as revealing as the answers they provide.

Tell us about a time when things didn't go the way you wanted.
This is a great question for learning about how a candidate deals with adversity, problems or plain ol' bad luck. Answers tend to fall into three basic categories: 1) blame 2) self-deprecation, or 3) opportunity for growth - no matter who was responsible.

Do you have a favourite interview question? Please send it through.

Have a fantastic and profitable week.

Dennis Hosking
Managing Director - HealthyPeople
Thank you to Geoffrey James for the inspiration

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Are You Ready To Be Interviewed By The Candidate?, A New Way to Reach Graduates. : 01 Apr 2013

In the last week we launched a new service for RTOs and other training institutions to promote their students and graduates directly to employers. It also provides an opportunity for employers to post ads directly to a specific RTO job board, for FREE! From now on, we'll be asking employers if they wish to connect with any of our participating schools. Last week we set up the first RTO on our list, the AFA. If you're an RTO interested in fostering your own industry network and making it easier for employers to contact your students, email me today.

Speaking of 'industry', don't forget to get your RSVP in for 'touchbase', our first industry networking event; 4:00pm to 6:30pm, Friday 12th April, Commercial Club Hotel in Fitzroy.

When interviewing candidates, many employers allow time for the candidate to ask a few questions.
These questions can often be as illuminating as any answers. But what about your response to these questions? If you have a great candidate asking insightful questions, do you have the answers to match?

Great candidates ask questions because they're evaluating you, your business - and whether they really want to work for you.

Here are five questions a promising candidate might ask, and even if they don't, knowing the answers can only assist you in the hiring exercise.

What do you expect me to accomplish in the first 60 to 90 days?
Great candidates want to hit the ground running. They don't want to spend weeks or months "getting to know the organisation." They want to make a difference as soon as possible.

What exactly are you hoping the incumbent will achieve in their first three months? Are you absolutely clear on your expectations. Are your expectations realistic? Mapping out exactly how you expect things to unfold will provide the clear direction a leading candidate will be looking for.


Fitness Division Coordinator - Genesis Morayfield
Consider yourself a strong leader, looking for career
development and like to be challenged? Mentor &
grow our Fitness Division! PT experience essential.


What are the common attributes of your top performers?
Great candidates also want to be great long-term employees. Every organisation is different, and so are the key qualities of top performers in those organizations.

Great candidates want to know because 1) they want to know if they fit, and 2) if they do fit, they want to be a top performer.

Have you determined exactly what it is about your star performers that makes them so good. More than a fit for your position description, what attributes would make a candidate a leading player in your business

What are a few things that really drive results for your business?
Employees are an investment for your business. That is, every employee should generate a positive return on his or her salary (Otherwise why are they on the payroll?).

As an example, the best Personal Trainers can influence member retention rates, training income and overall moral within your facility.

Great candidates want to know what truly makes a difference. They know helping the company succeed means they succeed as well. Can you clearly identify how your successes are aligned?


Assistant Club Manager - Jetts Tuggeranong ACT
This Assistant Manager role is 15 hours per week
and the balance of your time is an opportunity to
build your own successful PT business within our
club. [more]


What do your employees do in their spare time?
Happy employees 1) like what they do and 2) like the people they work with.

This sort of thing can be pretty important for a great candidate with a few job options. They want to make sure they have a reasonable chance of fitting in.

Naturally you're not expected to keep tabs on employees when they're off work, but having some knowledge of their background not only shows you have an interest in your staff, any details you can provide will give a candidate more insight into who they'll be spending their time with.

How does your business intend to deal with...?
The fitness industry is always evolving. Not only are there new trends and training styles to contend with, but the addition of new players in any area, whether a new boutique studio or a big-box facility, can have a significant impact on income.

Good candidates are always interested in opportunities for growth and advancement. And if they do eventually leave, they want it to be on their terms and not because you were forced out of business.

Great candidates don't just want to know what you think on a specific topic; they want to know what you plan to do - and how they might fit into those plans.

The best recruiters will treat any interview as a test for both the candidate AND their business. After-all, the only thing worse than losing too much time on an interview that's going nowhere is to lose a great candidate because you failed to make the best impression as an employer.

Have a fantastic and profitable week.

Dennis Hosking
Managing Director - HealthyPeople

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